Support Board
Date/Time: Sat, 08 Feb 2025 13:39:38 +0000
Post From: I only see best bid and ask in market depth window
| [2020-07-08 16:39:59] |
| User346098 - Posts: 47 |
|
Hi, I have same issue as All DOM levels not visible, only best BID and ASK for new version only see best bid and ask in "Chart -> Open market depth window" ticker NVDA, using interactive brokers (Total(1) Bid price Total(1) Ask price attaching log: Reading Internal Order ID file. | 2020-07-08 12:34:19.874 Reading Trade Orders file. | 2020-07-08 12:34:20.258 Reading Trade Positions file. | 2020-07-08 12:34:20.259 Reading Account Balance file. | 2020-07-08 12:34:20.259 UDPListener (1832). Port 22904 | Listening on UDP port 22904. | 2020-07-08 12:34:20.290 Software version: 2132 64-bit | 2020-07-08 12:34:20.290 OpenGL enabled | 2020-07-08 12:34:20.290 Primary Thread ID: 12696 | 2020-07-08 12:34:20.290 Usage end date: 2021-01-11 | 2020-07-08 12:34:20.290 Enabled for: Advanced Features 2. | 2020-07-08 12:34:20.290 Enabled for: Sierra Chart Historical Data Service. | 2020-07-08 12:34:20.290 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2020-07-08 12:34:20.290 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-07-08 12:34:20.290 Enabled for exchange: INDEXES_DATA_BARCHART | 2020-07-08 12:34:20.290 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2020-07-08 12:34:20.290 Enabled for exchange: BATS (NYSE, NASDAQ) | 2020-07-08 12:34:20.290 Received 1 data feed usernames. | 2020-07-08 12:34:20.290 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-07-08 12:34:20.290 Current selected Data/Trading service: Interactive Brokers | 2020-07-08 12:34:20.290 Custom symbol settings values: enabled | 2020-07-08 12:34:20.290 Chart Update Interval: 500 | 2020-07-08 12:34:20.290 Intraday Data Storage Time Unit: 0 | 2020-07-08 12:34:20.290 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-07-08 12:34:20.290 2020-07-08 19:34:20 Local computer time | 2020-07-08 12:34:20.290 2020-07-08 16:34:20 Local computer time in UTC | 2020-07-08 12:34:20.290 2020-07-08 12:34:20 Local computer time in SC Time Zone | 2020-07-08 12:34:20.290 2020-07-08 16:34:19 Server time in UTC | 2020-07-08 12:34:20.290 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-07-08 12:34:20.290 Program path: C:\SierraChart\ | 2020-07-08 12:34:20.290 Data Files path: C:\SierraChart\Data\ | 2020-07-08 12:34:20.290 OS Version Number: 10.0 | 2020-07-08 12:34:20.290 Locale Setting: C | 2020-07-08 12:34:20.290 Allowed protected custom studies: | 2020-07-08 12:34:20.290 Checking for new symbol settings. Requested symbol settings MD5 for service code interactive_brokers.trading. Request ID: 1. | 2020-07-08 12:34:20.311 Received 5 login tokens. | 2020-07-08 12:34:20.567 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-07-08 12:34:20.572 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-07-08 12:34:20.637 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-07-08 12:34:20.637 Symbol settings MD5 received. Request ID: 1. | 2020-07-08 12:34:21.017 Requested symbol settings for service code interactive_brokers.trading. Request ID: 2. | 2020-07-08 12:34:21.017 Symbol settings received. Request ID: 2. | 2020-07-08 12:34:21.928 Interactive Brokers | Connecting to 127.0.0.1:7497 | 2020-07-08 12:34:25.638 IB TWS socket (1) | Creating socket. | 2020-07-08 12:34:25.638 IB TWS socket (1) | Connecting to IP: 127.0.0.1. | 2020-07-08 12:34:25.638 Interactive Brokers | Sending API sign: API | 2020-07-08 12:34:26.140 Interactive Brokers | Sending client version: v100..136 +PACEAPI. Waiting for acceptance. | 2020-07-08 12:34:26.140 Interactive Brokers | TWS server version: 136 | 2020-07-08 12:34:26.145 Interactive Brokers | TWS time: 20200708 12:34:24 EST | 2020-07-08 12:34:26.145 Interactive Brokers | Connected. Sending Start API command. | 2020-07-08 12:34:26.396 Interactive Brokers | Waiting for account information. | 2020-07-08 12:34:26.396 IB Account information received. | 2020-07-08 12:34:26.406 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2020-07-08 12:34:26.406 Interactive Brokers | Connected to Demo or Simulated account. | 2020-07-08 12:34:26.406 Interactive Brokers | Connected to data and trading server. | 2020-07-08 12:34:26.406 Triggering next historical data download in queue. | 2020-07-08 12:34:26.406 Triggering next historical data download in queue. | 2020-07-08 12:34:26.406 Triggering next historical data download in queue. | 2020-07-08 12:34:26.406 Triggering next historical data download in queue. | 2020-07-08 12:34:26.406 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2020-07-08 12:34:26.478 Next valid order ID: 36 | 2020-07-08 12:34:26.478 Message from IB: Market data farm connection is OK:usfarm.nj. IB Error Code: 2104. Request ID: -1. | 2020-07-08 12:34:26.478 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2020-07-08 12:34:26.478 Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. | 2020-07-08 12:34:26.478 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2020-07-08 12:34:26.478 Message from IB: Sec-def data farm connection is OK:secdefnj. IB Error Code: 2158. Request ID: -1. | 2020-07-08 12:34:26.478 Next valid order ID: 36 | 2020-07-08 12:34:26.478 Next valid order ID: 36 | 2020-07-08 12:34:26.478 Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: DU11* | 2020-07-08 12:34:31.403 Interactive Brokers | Received Trade Positions download end message for account DU11* | 2020-07-08 12:34:31.405 Interactive Brokers | Begin Trade Positions processing. | 2020-07-08 12:34:31.405 Interactive Brokers | Received Trade Positions for all accounts. Performing final processing. | 2020-07-08 12:34:31.405 NVDA #1 | Reloading chart. | 2020-07-08 12:36:04.955 NVDA #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-07-08 12:36:04.956 Mapping NVDA to NVDA. Service code: equities.us | 2020-07-08 12:36:05.456 SC Data - All Services | Starting real-time market data updates for: NVDA (NVDA). ID: 1 Service code: equities.us | 2020-07-08 12:36:05.456 SC Data - All Services | Using username 0 | 2020-07-08 12:36:05.456 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2020-07-08 12:36:05.456 SC Data - All Services | Requesting security definition data for: NVDA (NVDA). ID: 1 | 2020-07-08 12:36:05.456 Starting DelayedDownloadMonitoringTimer | 2020-07-08 12:36:05.456 Starting HDTimeoutTimer | 2020-07-08 12:36:05.456 Added historical Intraday data request for NVDA to the queue. | 2020-07-08 12:36:05.456 Intraday data recording state for symbol NVDA is set to download 'Pending'. | 2020-07-08 12:36:05.456 Triggering next historical data download in queue. | 2020-07-08 12:36:05.456 DTC Client socket (2) | Creating socket. | 2020-07-08 12:36:05.456 DTC Client socket (2) | Connecting to IP: 8.18.161.135. | 2020-07-08 12:36:05.456 Delaying start of download for NVDA | 2020-07-08 12:36:05.458 SC Data - All Services | Connected to server. | 2020-07-08 12:36:05.620 SC Data - All Services | Starting socket receive thread. | 2020-07-08 12:36:05.620 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-07-08 12:36:05.620 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-07-08 12:36:05.801 SC Data - All Services | Sending logon request message. | 2020-07-08 12:36:05.801 SC Data - All Services | Received logon response. | 2020-07-08 12:36:05.988 SC Data - All Services | Server Name: SC Realtime Server. | 2020-07-08 12:36:05.988 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-07-08 12:36:05.988 SC Data - All Services | Successfully connected. | 2020-07-08 12:36:05.988 SC Data - All Services | Trading is not supported. | 2020-07-08 12:36:05.988 SC Data - All Services | Restarting real-time data updates for symbol: NVDA -> NVDA | 2020-07-08 12:36:05.988 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\NVDA.2020-07-08.depth | 2020-07-08 12:36:06.176 SC Data - All Services | Received security definition for symbol NVDA | 2020-07-08 12:36:06.176 Requesting market depth updates for: NVDA if supported. | 2020-07-08 12:36:06.403 Separate subscription for market depth updates not supported. NVDA | 2020-07-08 12:36:06.403 HD Request # 1 | Downloading Intraday chart data for NVDA to the file NVDA.scid. Service: equities.us | 2020-07-08 12:36:11.455 HD Request # 1 | Download start date-time: 2020-07-08 12:34:02.000 | 2020-07-08 12:36:11.455 HD Request # 1 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2020-07-08 12:36:11.455 Socket (3) | Creating socket. | 2020-07-08 12:36:11.456 Socket (3) | Connecting to IP: 8.18.161.133. | 2020-07-08 12:36:11.456 HD Request # 1 | Setting DTC encoding to Binary VLS | 2020-07-08 12:36:11.793 HD Request # 1 | Sending historical data logon request message. | 2020-07-08 12:36:11.793 HD Request # 1 | Requesting Intraday data. Start date-time: 2020-07-08 12:34:02. Record interval: 0. Symbol: NVDA | 2020-07-08 12:36:11.959 HD Request # 1 | Decompressing data. | 2020-07-08 12:36:12.124 HD Request # 1 | Receiving Intraday data for NVDA starting at 2020-07-08 12:34:02 | 2020-07-08 12:36:12.124 Socket (3) | CloseSocket call. | 2020-07-08 12:36:12.125 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-07-08 12:36:12.125 Historical data download thread signaled to stop. | 2020-07-08 12:36:12.125 HD Request # 1 | Timestamp of first Intraday data file record written: 2020-07-08 12:34:04 | 2020-07-08 12:36:12.125 HD Request # 1 | Received 298 records from 2020-07-08 12:34:02.000 to 2020-07-08 12:36:07.004 (2.1 minutes) and wrote 296 records for NVDA | 2020-07-08 12:36:12.125 HD Request # 1 | Completion time: 1s | 2020-07-08 12:36:12.130 HD Request # 1 | Intraday data download complete for NVDA. Unique request ID: 1 | 2020-07-08 12:36:12.130 Removing historical data download ID 1. | 2020-07-08 12:36:12.130 Real-time Intraday chart data file updates started for NVDA | 2020-07-08 12:36:12.130 Intraday chart data file opened for NVDA | 2020-07-08 12:36:12.130 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2020-07-08 12:36:12.130 Triggering next historical data download in queue. | 2020-07-08 12:36:12.130 Socket (3) | Socket gracefully closed by remote side. | 2020-07-08 12:36:12.290 Socket (3) | Closed. | 2020-07-08 12:36:12.290 Opened cached Intraday file: C:\SierraChart\Data\NVDA.scid. Thread ID: 20428 | 2020-07-08 12:36:15.394 NVDA 1 Min #1 | Reloading chart. | 2020-07-08 12:36:41.909 Loading market depth data. | 2020-07-08 12:36:46.193 Loaded depth data records for NVDA 2020-07-08 from 2020-07-08 12:14:21 to 2020-07-08 12:36:44. | 2020-07-08 12:36:46.201 NVDA[M] 1 Min #1 | Reloading chart. | 2020-07-08 12:36:47.094 Loading market depth data. | 2020-07-08 12:36:50.594 Loaded depth data records for NVDA 2020-07-08 from 2020-07-08 12:14:21 to 2020-07-08 12:36:43. | 2020-07-08 12:36:50.602 |