Support Board
Date/Time: Sat, 08 Feb 2025 13:56:17 +0000
Post From: Account balance value issue
| [2020-07-08 07:09:51] |
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The delay you experienced is not unusual. This is explained here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UnsupportedPositionAndAccountBalanceFields For faster account balance updates set the Primary Server to Server 1 or Server 4. Refer to the set up instructions for this: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |