Support Board
Date/Time: Sat, 08 Feb 2025 14:18:46 +0000
Post From: New order rejected
| [2020-07-06 04:32:37] |
| |
|
This is quite unusual. We are not observing that rejection when trading that symbol over TT. Follow the instructions here: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After the above is done try submitting the order. If you still have the same problem: Provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-06 04:32:52
|