Support Board
Date/Time: Wed, 12 Feb 2025 15:07:24 +0000
Post From: OPTIONS not working
| [2020-06-25 05:11:18] |
| Sierra_Chart Engineering - Posts: 18393 |
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We did check this symbol and we do see there is trading still occurring for it: EW4M20 C3080.FUT_OPT.CME We did say it was expired because it is a June 2020 contract and we are near the end of June so we just made a reasonable conclusion that trading had ended in it already. This may not be relevant but you are running an older version of Sierra Chart. We want you to update to the current version following these instructions: Software Download: Fast Update After that we want you to follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-25 05:11:33
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