Support Board
Date/Time: Fri, 22 Nov 2024 21:48:21 +0000
Post From: OpenGL Exception/Stability Issues
| [2020-06-25 00:58:14] |
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We finally today encountered the exception on a WM_PAINT event, when modifying a chart drawing. This is after hundreds of modifications previously done without an issue. So now that we have this one case, we need to go through the process of isolating where it is occurring. This is not going to be easy and will take time. Allow about a week. We will try for sooner if we can. But it can still take longer for us to fully understand the issue and develop a solution. So we really in the end cannot give any specific timeframe as to how long this will take. At this point we do not need any further information, so it is not going to help to post further in this thread. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-25 00:59:15
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