Support Board
Date/Time: Sat, 08 Feb 2025 17:04:20 +0000
Post From: All DOM levels not visible, only best BID and ASK for new version
| [2020-06-20 02:48:24] |
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We see market depth data is requested: Requesting market depth updates for: ES-202009-GLOBEX if supported. | 2020-06-19 13:38:39.900
We know why there is a problem. It is not Interactive Brokers specific. But just a compatibility issue of a change recently, which is conflicting with how quote data is handled with IB. We will resolve this in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-20 02:48:57
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