Support Board
Date/Time: Sat, 08 Feb 2025 02:24:00 +0000
Post From: Historical data not uploading
| [2020-06-18 20:02:18] |
| User570294 - Posts: 10 |
|
Hi, Since Monday 15/06 all my daily charts are not showing the daily data for the past 2 days. Intraday data is uploading correctly in all the intraday charts and also in the daily chart for the current day For instance, it shows the aily bar for Monday 15/6 (and all previous days) and then the bar for today Thursday 18/6, Tuesday and Wednesday daily bars are not displayed. The data range in the Chart Main settings remains greyed to Monday 15/6 (which can explain why the daily charts are not uploading since then) and the value can't be changed. I have checked all settings, redownloaded the charts historical data, followed all instructions of the support Board "Help topic 6: No Historical Chart or Blank Chart / Historical Chart Not Updating / Missing Historical Chart Data" but still not working. I have also downloaded the latest version of Sierra Charts but still not working, Is this issued related to my account or a technical issue? How to fix this? Attached settings and data file showing it stopped on monday 15/6. Thank you for your help https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=40489 https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=40490 |