Support Board
Date/Time: Sat, 08 Feb 2025 02:01:15 +0000
Post From: loss of data feed
| [2020-06-18 15:46:37] |
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Based upon the last log of messages, you experienced some Network connectivity issue: SC Data - All Services | Connecting to the server ds23.sierracharts.com. Port 10048 | 2020-06-18 10:02:13.575 This was not a Sierra Chart server issue.DTC Client socket (6) | Creating socket. | 2020-06-18 10:02:13.636 DTC Client socket (6) | Connecting to IP: 216.1.90.130. | 2020-06-18 10:02:13.636 SC Data - All Services | Connected to server. | 2020-06-18 10:02:13.690 SC Data - All Services | Starting socket receive thread. | 2020-06-18 10:02:13.690 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-06-18 10:02:13.690 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-06-18 10:02:13.877 SC Data - All Services | Sending logon request message. | 2020-06-18 10:02:13.877 Service connection timed out. Will disconnect and retry. | 2020-06-18 10:02:40.547 * We recommend that you have another Internet connection and switch to that. There was some problem with your connection. There is the web-based trading panel that you can use from a mobile phone: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#WebBasedTradingPanel Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-18 15:47:18
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