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Date/Time: Sat, 08 Feb 2025 05:17:40 +0000



Post From: Freezing / Lagging Data

[2020-06-17 05:27:13]
Sierra Chart Engineering - Posts: 104368
Just to be sure, you are running the most up-to-date code, install version 2123 which is now the main release:
Software Download: Fast Update

Also do not use a chart update interval less than 300 ms globally:
General Settings Window: Chart Update Interval (Global Settings >> General Settings >> General >> Update Intervals)

And avoid making this less than 100 milliseconds for an individual chart:
Chart Settings: Chart Update Interval in Milliseconds (Chart >> Chart Settings >> Display >> Chart Update Interval menu)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing