Support Board
Date/Time: Mon, 25 Nov 2024 08:48:00 +0000
Post From: Bonds Charts from IB
| [2014-01-21 21:30:53] |
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Yes, we actually were thinking about this and really the change we made did not really mean much because you can accomplish the same thing just by using the -BAAVG suffix at the end of the BOND symbol. We can have a look at your Message Log. Here are the instructions to provide it: https://www.sierrachart.com/index.php?l=PostingInformation.php#log If we do not see anything we can help with, and Interactive Brokers support does not have the competence to help you with the problem, then there is nothing we can do to help you. From what we can tell the problem is clearly on their side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |