Support Board
Date/Time: Fri, 07 Feb 2025 15:09:35 +0000
Post From: No Download possible for a Lot of Stocks
| [2020-06-03 09:38:51] |
| Nachtfalke03 - Posts: 8 |
|
Hallo, since few Days I can't download Data for a lot of Stocks. I see a red Download Failed Window and the Chart is blank. I cleared the Log, waited a few Minutes and tried to Load again. Then I used the Delete and Reload function and made a copy of the Message Log (see below): Before all that happened, I changed nothing in the Settings and it was working fine. I use the SC Data - All Services feed. Thank you for your help. Software version: 2027 64-bit | 2020-06-03 11:02:33.758 Usage end date: 2021-04-30 | 2020-06-03 11:02:33.758 Enabled for: Sierra Chart Historical Data Service. | 2020-06-03 11:02:33.758 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-06-03 11:02:33.758 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-06-03 11:02:33.758 Current selected Data/Trading service: SC Data - All Services | 2020-06-03 11:02:33.758 Custom symbol settings values: disabled | 2020-06-03 11:02:33.758 Chart Update Interval: 500 | 2020-06-03 11:02:33.758 Intraday Data Storage Time Unit: 1 | 2020-06-03 11:02:33.758 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2020-06-03 11:02:33.758 2020-06-03 11:02:33 Local computer time | 2020-06-03 11:02:33.758 2020-06-03 09:02:33 Local computer time in UTC | 2020-06-03 11:02:33.758 2020-06-03 11:02:33 Local computer time in SC Time Zone | 2020-06-03 11:02:33.758 2020-06-03 08:02:49 Server time in UTC | 2020-06-03 11:02:33.758 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-06-03 11:02:33.758 Program path: C:\SierraChart\ | 2020-06-03 11:02:33.758 Data Files path: C:\SierraChart\Data\ | 2020-06-03 11:02:33.758 OS Version Number: 10.0 | 2020-06-03 11:02:33.759 Locale Setting: C | 2020-06-03 11:02:33.759 DLLs: TG47Sierra.dll, TG47Sierra_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-06-03 11:02:33.760 NEM Daily #1 | Reloading chart. | 2020-06-03 11:28:21.378 NEM Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NEM.dly | 2020-06-03 11:28:21.385 Added historical Daily data request for NEM to the queue. | 2020-06-03 11:28:21.878 Triggering next historical data download in queue. | 2020-06-03 11:28:21.878 HD Request # 8 | Downloading Historical Daily chart data for NEM. Starting date: 1970-06-03. Service: equities.us | 2020-06-03 11:28:21.880 HD Request # 8 | Requesting historical Daily data for NEM starting at 1970-06-02 | 2020-06-03 11:28:21.880 HD Request # 8 | Error downloading historical Daily data for NEM. ERROR: Blank response from Barchart. | 2020-06-03 11:28:22.687 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NEM | 2020-06-03 11:28:22.688 HD Request # 8 | Completion time: 1s | 2020-06-03 11:28:22.688 HD Request # 8 | Daily data download complete for NEM. Unique request ID: 8 | 2020-06-03 11:28:22.688 Removing historical data download ID 8. | 2020-06-03 11:28:22.688 Triggering next historical data download in queue. | 2020-06-03 11:28:22.688 NEM Daily #1 | Reloading chart. | 2020-06-03 11:28:22.887 NEM Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NEM.dly | 2020-06-03 11:28:22.915 Added historical Daily data request for NEM to the queue. | 2020-06-03 11:34:28.283 Triggering next historical data download in queue. | 2020-06-03 11:34:28.283 HD Request # 9 | Downloading Historical Daily chart data for NEM. Starting date: 1970-06-03. Service: equities.us | 2020-06-03 11:34:28.284 HD Request # 9 | Requesting historical Daily data for NEM starting at 1970-06-02 | 2020-06-03 11:34:28.284 HD Request # 9 | Error downloading historical Daily data for NEM. ERROR: Blank response from Barchart. | 2020-06-03 11:34:28.596 HD Request # 9 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NEM | 2020-06-03 11:34:28.596 HD Request # 9 | Completion time: 0s | 2020-06-03 11:34:28.597 HD Request # 9 | Daily data download complete for NEM. Unique request ID: 9 | 2020-06-03 11:34:28.597 Removing historical data download ID 9. | 2020-06-03 11:34:28.597 Triggering next historical data download in queue. | 2020-06-03 11:34:28.597 NEM Daily #1 | Reloading chart. | 2020-06-03 11:34:28.906 NEM Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NEM.dly | 2020-06-03 11:34:28.936 |