Support Board
Date/Time: Sat, 08 Feb 2025 06:04:48 +0000
Post From: Cannot Log-in
[2020-06-01 00:46:16] |
DGee - Posts: 82 |
I am trying to log in this evening. I am using required by OneUp Trader Combine Rithmic Data in conjunction with Sierra Chart. I've received confirmation with OneUP and Rithmic (RTtrader) that they able to sign-on with my credentials. I cannot sign-on with Sierra Charts from my end. Can you help. I've pasted the M Log below and attached file of latest software on SC. Please advise. ======================================================================== Reading Internal Order ID file. | 2020-05-31 20:26:14.686 Reading Trade Orders file. | 2020-05-31 20:26:14.747 Reading Trade Positions file. | 2020-05-31 20:26:14.747 Reading Account Balance file. | 2020-05-31 20:26:14.748 UDPListener (1460). Port 22904 | Listening on UDP port 22904. | 2020-05-31 20:26:14.761 Software version: 2113 64-bit | 2020-05-31 20:26:14.761 Primary Thread ID: 8124 | 2020-05-31 20:26:14.761 Usage end date: 2020-06-12 | 2020-05-31 20:26:14.761 Enabled for: Advanced Features 2. | 2020-05-31 20:26:14.761 Enabled for: Sierra Chart Historical Data Service. | 2020-05-31 20:26:14.761 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-05-31 20:26:14.761 Allow Support for Sierra Chart Data Feeds is disabled. | 2020-05-31 20:26:14.761 Current selected Data/Trading service: Rithmic Trading | 2020-05-31 20:26:14.761 Custom symbol settings values: disabled | 2020-05-31 20:26:14.761 Chart Update Interval: 10 | 2020-05-31 20:26:14.761 Intraday Data Storage Time Unit: 0 | 2020-05-31 20:26:14.761 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-05-31 20:26:14.761 2020-05-31 17:26:14 Local computer time | 2020-05-31 20:26:14.761 2020-06-01 00:26:14 Local computer time in UTC | 2020-05-31 20:26:14.761 2020-05-31 20:26:14 Local computer time in SC Time Zone | 2020-05-31 20:26:14.761 2020-06-01 00:26:14 Server time in UTC | 2020-05-31 20:26:14.761 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-05-31 20:26:14.761 Program path: C:\SierraChart\ | 2020-05-31 20:26:14.761 Data Files path: C:\SierraChart\Data\ | 2020-05-31 20:26:14.761 OS Version Number: 10.0 | 2020-05-31 20:26:14.761 Locale Setting: C | 2020-05-31 20:26:14.761 Allowed protected custom studies: | 2020-05-31 20:26:14.761 Created the DTC Protocol server. | 2020-05-31 20:26:14.774 DTC Protocol Server listening on port 11099. | 2020-05-31 20:26:14.775 Created the DTC Protocol historical data server. | 2020-05-31 20:26:14.775 HD Server Manager | Listening on port 11098 | 2020-05-31 20:26:14.775 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2020-05-31 20:26:14.775 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-05-31 20:26:14.822 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-05-31 20:26:14.988 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-05-31 20:26:14.988 Received 5 login tokens. | 2020-05-31 20:26:15.315 Symbol settings MD5 received. Request ID: 1. | 2020-05-31 20:26:15.586 Symbol settings are up-to-date for rithmic.trading. | 2020-05-31 20:26:15.587 |