Support Board
Date/Time: Mon, 25 Nov 2024 09:57:32 +0000
Post From: Windows Error code 10053
| [2014-01-18 19:17:12] |
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When you have this problem, please send us the following information as requested by CTS: Target System: Live or Simulation. IP address connected to. (This can be determined from the Sierra Chart Message Log. You will see this information within the log lines that indicate a connection to the T4 server. Example: Resolved address fix-sim.t4login.com to IP 69.44.110.196) Source System: IP address of the users system. UserName: CTS T4 Username. Firm: The Firm as specified in Global Settings >> Data/Trade Service Settings. Description: As detailed as possible. Time: CST Timezone preferred. Trade account: If issue is order related. You can send this privately through an account support ticket here: https://www.sierrachart.com/usercp.php?page=SupportTickets We will then forward this to CTS and they will look into the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-18 19:18:21
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