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Date/Time: Mon, 25 Nov 2024 17:57:06 +0000



Post From: Account Support Ticket

[2020-05-28 19:55:56]
Sierra Chart Engineering - Posts: 104368
To answer your questions:

is it possible for a service package 5 customer without live data only delayed 10 min data to replay DOM.
Yes. But did you want to have full market depth replaying at the same time? That would require historical market depth data and that is the next thing we are going to be offering, we hope to have that out in about 1 to 2 months. Otherwise, the depth data has to be recorded ahead of time. If there is no depth data data recorded, they are only going to see the top of book while doing a replay. But as we said we are going to be offering historical market depth data very soon.


I know you have that page where it shows how to do the process my concern is I want to make sure it works perfectly for a brand new customer with no saved market depth data on his/her machine.
We will prepare a video for you about this. We will show everything in the video. How to record the data, until we offer it automatically historically downloaded. How to do a replay of a trading DOM. All of this is quite basic.

Can you tell is how far back in time, in days, you would normally want the replays to be done?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-28 19:58:14