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Date/Time: Fri, 07 Feb 2025 13:04:07 +0000



Post From: chart drawing data file

[2020-05-28 19:22:07]
Sierra Chart Engineering - Posts: 104368
Can you tell us what version you updated from? You should not have lost any Chart Drawings. There are backup files of your chartbooks so we can look into the issue by getting a backup file.

So you definitely are able to get the drawings back. This is not a problem.

Provide us the backup Chartbook file. Instructions:
Chartbooks (Workspaces): Accessing a Backup Chartbook File

You can attach it here. Instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Sierra Chart Teton Futures Order Routing