Support Board
Date/Time: Sat, 08 Feb 2025 08:34:24 +0000
Post From: just paid to activate account ( was a trial account )_can not activate Denali live data
| [2020-05-28 04:33:27] |
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The primary issue is simply the CME Group's requirement that you have a live, funded trading account in order to qualify for the lower priced Non-Professional exchange fees. Since you do not have a trading account, you do not qualify. You would be best to just use the Delayed Data. Select the following link for more information on this requirement: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you absolutely have to have real-time data prior to having a trading account, then there are two options: 1. Proceed as a Professional user and pay the higher fees (110US per month per sub exchange). 2. Use the following service to create a trading account for $100 USD that can be used to verify your non-professional status: Easy Solution to CME Funded Trading Account Requirement Let us know how you would like to proceed and we can direct you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-28 04:35:33
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