Support Board
Date/Time: Sat, 23 Nov 2024 16:07:16 +0000
Post From: Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward
| [2020-05-26 01:28:20] |
| Sierra_Chart Engineering - Posts: 17150 |
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First, Sierra Chart has discontinued technical support/help for Rithmic. More information is here: Regarding Rithmic (Our Final Post on this Subject) ---- Attached to this thread below are the files necessary for Sierra Chart to connect to the Rithmic trading platform service. These files need to be placed into a folder named "Rim" in the Sierra Chart installation folder which is usually C:\SierraChart. So they need to be installed into C:\SierraChart\Rim You need to create the \Rim folder if it does not already exist. Update: There is also now a zip file below that you can save which contains all the necessary files that you can extract to the C:\SierraChart\Rim folder. The other individual files are now removed. It is easiest just to place this zip file into the C:\SierraChart\Rim folder and extract the files. This post also contains the latest certificate files which is necessary to connect to Rithmic effective June 1, 2020 and later. This is a change required by Rithmic. It is not any change required by Sierra Chart. This is a Rithmic imposed change. Please understand that. This connection issue that users are experiencing is due to a change by Rithmic. If you have any further difficulties with connecting to Rithmic you need to contact your broker or please change to the Sierra Chart Order Routing service: Sierra Chart / Trading Technologies Futures Order Routing Service ---- The files are not included in newer versions so that Rithmic is not being used by new users so there is not a detrimental reliance on it being available longer term since we have said that newer versions will not support Rithmic beyond the end of December 2020. And also you can continue to use Rithmic after December 2020 just by staying on an older version of Sierra Chart. More information is here: Regarding Rithmic (Our Final Post on this Subject) ---- You are fully on your own with Rithmic at this point in time. As far as we are concerned we have too much patience with Rithmic. Why anyone would continue on with Rithmic we do not know. The interface Sierra Chart has to Rithmic is substandard and there are historical data problems as well. You should not put your trust in it when the interface is not maintained and has problems. If we have no confidence in it, you should not either. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-06 11:24:10
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