Support Board
Date/Time: Fri, 07 Feb 2025 10:20:47 +0000
Post From: Simulated Futures Trading Service - Socket (3) | Closed.
| [2020-05-25 18:21:29] |
| User771423 - Posts: 25 |
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I'm trying to use Simulated Futures Trading Service, I created an account with 100k. I open ESM20 and get Socket (3) | Closed all the time, and nothing updates. I'm using Trading Evaluator-Delayed. What is wrong? Software version: 2109 64-bit | 2020-05-25 20:16:40.421 Primary Thread ID: 23732 | 2020-05-25 20:16:40.421 Usage end date: 2020-05-29 | 2020-05-25 20:16:40.421 Enabled for: Advanced Features 2. | 2020-05-25 20:16:40.421 Enabled for: Sierra Chart Historical Data Service. | 2020-05-25 20:16:40.421 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-05-25 20:16:40.421 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-05-25 20:16:40.421 Current selected Data/Trading service: Trading Evaluator - Delayed | 2020-05-25 20:16:40.421 Custom symbol settings values: enabled | 2020-05-25 20:16:40.421 Chart Update Interval: 500 | 2020-05-25 20:16:40.421 Intraday Data Storage Time Unit: 0 | 2020-05-25 20:16:40.421 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2020-05-25 20:16:40.421 2020-05-25 20:16:40 Local computer time | 2020-05-25 20:16:40.421 2020-05-25 18:16:40 Local computer time in UTC | 2020-05-25 20:16:40.421 2020-05-25 20:16:40 Local computer time in SC Time Zone | 2020-05-25 20:16:40.421 2020-05-25 18:11:28 Server time in UTC | 2020-05-25 20:16:40.421 Local computer UTC time and Server UTC time difference: 36 seconds. | 2020-05-25 20:16:40.422 Notice: Your computer's clock is off by 36 seconds. For help with this, press the 'Send for Analysis' button. | 2020-05-25 20:16:40.422 Program path: C:\SierraChart\ | 2020-05-25 20:16:40.422 Data Files path: C:\SierraChart\Data\ | 2020-05-25 20:16:40.422 OS Version Number: 10.0 | 2020-05-25 20:16:40.422 Locale Setting: C | 2020-05-25 20:16:40.422 DLLs: BetterMomentum1_1_64.dll, BetterMomentum2_1_64.dll, BetterVolume_64.dll, HilbertSineWave_64.dll, zyp sierra free (2020).dll, zyp sierra free (2020)_64.dll, zyp sierra free.dll, zyp sierra free_64.dll | 2020-05-25 20:16:40.423 File >> Disconnect selected. | 2020-05-25 20:16:50.578 DTC Client socket (1) | CloseSocket call. | 2020-05-25 20:16:50.578 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-05-25 20:16:50.578 DTC Client socket (2) | CloseSocket call. | 2020-05-25 20:16:50.579 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-05-25 20:16:50.579 SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-05-25 20:16:50.579 Trading Evaluator - Delayed | Disconnected. | 2020-05-25 20:16:50.579 DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-05-25 20:16:50.613 DTC Client socket (1) | Closed. | 2020-05-25 20:16:50.613 DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-05-25 20:16:50.686 DTC Client socket (2) | Closed. | 2020-05-25 20:16:50.687 Trading Evaluator - Delayed | Connecting to the server delayedevaluator.sierracharts.com. Port 11251 | 2020-05-25 20:16:52.275 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2020-05-25 20:16:52.275 DTC Client socket (1) | Connecting to IP: 192.81.56.146. | 2020-05-25 20:16:52.275 Trading Evaluator - Delayed | Connected to server. | 2020-05-25 20:16:52.406 Trading Evaluator - Delayed | Starting socket receive thread. | 2020-05-25 20:16:52.406 Trading Evaluator - Delayed | Sending encoding request to server: Binary VLS | 2020-05-25 20:16:52.406 Trading Evaluator - Delayed | Setting DTC encoding to Binary VLS | 2020-05-25 20:16:52.802 Trading Evaluator - Delayed | Sending logon request message. | 2020-05-25 20:16:52.802 Trading Evaluator - Delayed | Received logon response. | 2020-05-25 20:16:52.934 Trading Evaluator - Delayed | Server Name: SC DTC Server. | 2020-05-25 20:16:52.934 Trading Evaluator - Delayed | Server protocol version: 8. Client protocol version: 8 | 2020-05-25 20:16:52.934 Trading Evaluator - Delayed | Successfully connected. Connected to SC DTC Protocol server. Service=tradesimulation.dtctrading|SymbolSettings=tradesimulation.dtctrading. | 2020-05-25 20:16:52.934 Trading Evaluator - Delayed | Trading is supported. | 2020-05-25 20:16:52.934 Trading Evaluator - Delayed | Order cancel and replace is supported. | 2020-05-25 20:16:52.934 Trading Evaluator - Delayed | OCO Orders supported. | 2020-05-25 20:16:52.934 Trading Evaluator - Delayed | Bracket Orders supported. | 2020-05-25 20:16:52.934 Trading Evaluator - Delayed | Connected to data and trading server. | 2020-05-25 20:16:52.934 Triggering next historical data download in queue. | 2020-05-25 20:16:52.935 Triggering next historical data download in queue. | 2020-05-25 20:16:52.935 Triggering next historical data download in queue. | 2020-05-25 20:16:52.935 Triggering next historical data download in queue. | 2020-05-25 20:16:52.935 Subscribing to symbol for symbol alert. OASM.STK.OMXEquities | 2020-05-25 20:16:52.935 Trading Evaluator - Delayed | Starting real-time market data updates for: OASM.STK.OMXEquities. ID: 1 | 2020-05-25 20:16:52.935 Trading Evaluator - Delayed | Requesting security definition data for: OASM.STK.OMXEquities. ID: 1 | 2020-05-25 20:16:52.935 Subscribing to symbol for symbol alert. TMT.IND.OMXEquities | 2020-05-25 20:16:52.935 Trading Evaluator - Delayed | Starting real-time market data updates for: TMT.IND.OMXEquities. ID: 2 | 2020-05-25 20:16:52.935 Trading Evaluator - Delayed | Requesting security definition data for: TMT.IND.OMXEquities. ID: 2 | 2020-05-25 20:16:52.935 Symbol Error - OASM.STK.OMXEquities is unknown, unavailable, or improperly formatted. Market data requests not allowed | 2020-05-25 20:16:53.065 Trading Evaluator - Delayed | Received security definition for symbol OASM.STK.OMXEquities | 2020-05-25 20:16:53.065 Symbol Error - TMT.IND.OMXEquities is unknown, unavailable, or improperly formatted. Market data requests not allowed | 2020-05-25 20:16:53.066 Trading Evaluator - Delayed | Received security definition for symbol TMT.IND.OMXEquities | 2020-05-25 20:16:53.066 Mapping ESM20 to ESM20. Service code: cme | 2020-05-25 20:16:53.294 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESM20 (ESM20). ID: 3 Service code: cme | 2020-05-25 20:16:53.294 SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10044 | 2020-05-25 20:16:53.294 SC DTC Delayed Exchange Data | Requesting security definition data for: ESM20 (ESM20). ID: 3 | 2020-05-25 20:16:53.294 Added historical Intraday data request for ESM20 to the queue. | 2020-05-25 20:16:53.294 Intraday data recording state for symbol ESM20 is set to download 'Pending'. | 2020-05-25 20:16:53.294 Triggering next historical data download in queue. | 2020-05-25 20:16:53.294 DTC Client socket (2) | Creating socket. | 2020-05-25 20:16:53.295 DTC Client socket (2) | Connecting to IP: 216.1.90.129. | 2020-05-25 20:16:53.295 Delaying start of download for ESM20 | 2020-05-25 20:16:53.302 SC DTC Delayed Exchange Data | Connected to server. | 2020-05-25 20:16:53.404 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-05-25 20:16:53.404 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-05-25 20:16:53.404 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-05-25 20:16:53.535 SC DTC Delayed Exchange Data | Sending logon request message. | 2020-05-25 20:16:53.535 SC DTC Delayed Exchange Data | Received logon response. | 2020-05-25 20:16:54.130 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2020-05-25 20:16:54.130 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-05-25 20:16:54.130 SC DTC Delayed Exchange Data | Successfully connected. | 2020-05-25 20:16:54.130 SC DTC Delayed Exchange Data | Trading is not supported. | 2020-05-25 20:16:54.130 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESM20 -> ESM20 | 2020-05-25 20:16:54.130 SC DTC Delayed Exchange Data | Received security definition for symbol ESM20 | 2020-05-25 20:16:54.255 HD Request # 3 | Downloading Intraday chart data for ESM20 to the file ESM20.scid. Service: cme | 2020-05-25 20:16:59.552 HD Request # 3 | Download start date-time: 2020-05-25 18:59:59.000 | 2020-05-25 20:16:59.553 HD Request # 3 | Using server: ds21.sierracharts.com port 10149 | 2020-05-25 20:16:59.553 Socket (3) | Creating socket. | 2020-05-25 20:16:59.553 Socket (3) | Connecting to IP: 216.1.90.129. | 2020-05-25 20:16:59.553 HD Request # 3 | Setting DTC encoding to Binary VLS | 2020-05-25 20:16:59.796 HD Request # 3 | Sending historical data logon request message. | 2020-05-25 20:16:59.796 HD Request # 3 | Requesting Intraday data. Start date-time: 2020-05-25 18:59:59. Record interval: 0. Symbol: ESM20 | 2020-05-25 20:17:00.373 HD Request # 3 | Decompressing data. | 2020-05-25 20:17:00.493 HD Request # 3 | Receiving Intraday data for ESM20 starting at 2020-05-25 18:59:59 | 2020-05-25 20:17:00.493 Socket (3) | CloseSocket call. | 2020-05-25 20:17:00.493 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-05-25 20:17:00.493 Historical data download thread signaled to stop. | 2020-05-25 20:17:00.493 HD Request # 3 | Received 8 records from 2020-05-25 18:59:59.000 to 2020-05-25 18:59:59.007 (0.0 seconds) and wrote 0 records for ESM20 | 2020-05-25 20:17:00.493 HD Request # 3 | Completion time: 0s | 2020-05-25 20:17:00.494 HD Request # 3 | Intraday data download complete for ESM20. Unique request ID: 3 | 2020-05-25 20:17:00.494 Removing historical data download ID 3. | 2020-05-25 20:17:00.494 Real-time Intraday chart data file updates started for ESM20 | 2020-05-25 20:17:00.494 Intraday chart data file opened for ESM20 | 2020-05-25 20:17:00.494 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2020-05-25 20:17:00.494 Triggering next historical data download in queue. | 2020-05-25 20:17:00.494 Socket (3) | Socket gracefully closed by remote side. | 2020-05-25 20:17:00.612 Socket (3) | Closed. | 2020-05-25 20:17:00.612 Date Time Of Last Edit: 2020-05-25 18:23:10
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