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Date/Time: Fri, 01 Nov 2024 03:28:30 +0000



Post From: Issue downloading data

[2020-05-22 09:46:59]
User708086 - Posts: 5
Hi Team,

I have issues downloading FGBL data.
I am using Sierra Chart via AMP account and CQG.

Here are some of my settings :
Chart > Chart Settings
- date Range set as from today To today. When I try to modify the date in From and Apply, it comes back to Today automatically.
- Days to load : 30
-Session Start Time : 01:00:00
-Session End Time : 23:00:00
- continuous Contract : None

Data/Trade Service Settings
Max Historical Intradays Days to Download Non-Tick data : 186
Max Historical Intradays Days to Download 1-Tick data : 186

I have tried multiple times to redownload the data following different threads found on your website :
Edit/Download Data on the Chart
Global Edit/Download Data via Edit menu
Updating the server from Symbol settings

But it keeps downloading the very few minutes ago.

Thanks in advance for any help you can provide.