Support Board
Date/Time: Fri, 07 Feb 2025 07:57:37 +0000
Post From: Recently added Denali and market depth not working
| [2020-05-22 07:34:10] |
| User663078 - Posts: 13 |
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Software version: 2102 64-bit | 2020-05-22 07:28:18.283 Primary Thread ID: 10580 | 2020-05-22 07:28:18.283 Enabled for: Sierra Chart Historical Data Service. | 2020-05-22 07:28:18.283 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-05-22 07:28:18.283 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-05-22 07:28:18.283 Enabled for exchange2: CME | 2020-05-22 07:28:18.283 Enabled for exchange2: NYMEX | 2020-05-22 07:28:18.283 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-05-22 07:28:18.283 Current selected Data/Trading service: SC Data - All Services | 2020-05-22 07:28:18.283 Custom symbol settings values: disabled | 2020-05-22 07:28:18.283 Chart Update Interval: 500 | 2020-05-22 07:28:18.283 Intraday Data Storage Time Unit: 1 | 2020-05-22 07:28:18.283 Time Zone: +00:00:00 (UTC+00) | 2020-05-22 07:28:18.283 2020-05-22 08:28:18 Local computer time | 2020-05-22 07:28:18.283 2020-05-22 07:28:18 Local computer time in UTC | 2020-05-22 07:28:18.283 2020-05-22 07:28:18 Local computer time in SC Time Zone | 2020-05-22 07:28:18.283 2020-05-22 07:23:35 Server time in UTC | 2020-05-22 07:28:18.283 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-05-22 07:28:18.283 Program path: C:\SierraChart\ | 2020-05-22 07:28:18.283 Data Files path: C:\SierraChart\Data\ | 2020-05-22 07:28:18.283 OS Version Number: 10.0 | 2020-05-22 07:28:18.283 Locale Setting: C | 2020-05-22 07:28:18.283 DLLs: sst_ateam.dll, sst_ateam_64.dll, sst_FreeBundle.dll, sst_FreeBundle_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-05-22 07:28:18.283 SC Data - All Services | Connected to data server. | 2020-05-22 07:32:04.639 Triggering next historical data download in queue. | 2020-05-22 07:32:04.639 Triggering next historical data download in queue. | 2020-05-22 07:32:04.639 Triggering next historical data download in queue. | 2020-05-22 07:32:04.639 Triggering next historical data download in queue. | 2020-05-22 07:32:04.639 ESM20 [C] Rev. 25t #5 | Reloading chart. | 2020-05-22 07:33:20.282 Loading DLL C:\SierraChart\Data\sst_FreeBundle_64.dll | 2020-05-22 07:33:20.293 Loading DLL C:\SierraChart\Data\sst_ateam_64.dll | 2020-05-22 07:33:20.321 ESM20 500 Trades #4 | Reloading chart. | 2020-05-22 07:33:20.354 Loading market depth data. | 2020-05-22 07:33:20.494 Loaded depth data records for ESM20 2020-05-19 from 2020-05-19 16:56:55 to 2020-05-19 17:00:00. | 2020-05-22 07:33:20.501 ESM20 10 Sec #2 | Reloading chart. | 2020-05-22 07:33:20.565 ESM20 10 Sec #1 | Reloading chart. | 2020-05-22 07:33:20.596 Loading market depth data. | 2020-05-22 07:33:20.613 Loading market depth data. | 2020-05-22 07:33:20.673 ESM20 10 Sec #3 | Reloading chart. | 2020-05-22 07:33:24.662 Loaded depth data records for ESM20 2020-05-19 from 2020-05-19 20:56:55 to 2020-05-19 21:00:00. | 2020-05-22 07:33:24.669 ESM20 10 Sec #8 | Reloading chart. | 2020-05-22 07:33:24.682 Loading market depth data. | 2020-05-22 07:33:24.720 ESM20 10 Sec #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-05-22 07:33:28.420 Mapping ESM20 to ESM20. Service code: cme | 2020-05-22 07:33:28.496 SC Data - All Services | Starting real-time market data updates for: ESM20 (ESM20). ID: 1 Service code: cme | 2020-05-22 07:33:28.496 SC Data - All Services | Connecting to the server ds23.sierracharts.com. Port 443 | 2020-05-22 07:33:28.496 SC Data - All Services | Requesting security definition data for: ESM20 (ESM20). ID: 1 | 2020-05-22 07:33:28.496 Requesting market depth updates for: ESM20 if supported. | 2020-05-22 07:33:28.496 Separate subscription for market depth updates not supported. ESM20 | 2020-05-22 07:33:28.496 Starting DelayedDownloadMonitoringTimer | 2020-05-22 07:33:28.496 Starting HDTimeoutTimer | 2020-05-22 07:33:28.496 Added historical Intraday data request for ESM20 to the queue. | 2020-05-22 07:33:28.496 Intraday data recording state for symbol ESM20 is set to download 'Pending'. | 2020-05-22 07:33:28.496 Triggering next historical data download in queue. | 2020-05-22 07:33:28.496 Delaying start of download for ESM20 | 2020-05-22 07:33:28.497 DTC Client socket (1) | Creating socket. | 2020-05-22 07:33:28.513 DTC Client socket (1) | Connecting to IP: 216.1.90.130. | 2020-05-22 07:33:28.513 SC Data - All Services | Connected to server. | 2020-05-22 07:33:28.646 SC Data - All Services | Starting socket receive thread. | 2020-05-22 07:33:28.646 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-05-22 07:33:28.647 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-05-22 07:33:28.798 SC Data - All Services | Sending logon request message. | 2020-05-22 07:33:28.798 SC Data - All Services | Received logon response. | 2020-05-22 07:33:29.541 SC Data - All Services | Server Name: SC Realtime Server. | 2020-05-22 07:33:29.541 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-05-22 07:33:29.541 SC Data - All Services | Successfully connected. | 2020-05-22 07:33:29.541 SC Data - All Services | Trading is not supported. | 2020-05-22 07:33:29.541 SC Data - All Services | Restarting real-time data updates for symbol: ESM20 -> ESM20 | 2020-05-22 07:33:29.541 Loaded depth data records for ESM20 2020-05-20 from 2020-05-20 18:00:00 to 2020-05-20 20:40:02. | 2020-05-22 07:33:29.997 SC Data - All Services | Clearing market depth for ESM20 | 2020-05-22 07:33:30.160 SC Data - All Services | Received security definition for symbol ESM20 | 2020-05-22 07:33:30.160 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\ESM20.2020-05-22.depth | 2020-05-22 07:33:30.161 Loaded depth data records for ESM20 2020-05-20 from 2020-05-20 03:09:42 to 2020-05-20 16:40:02. | 2020-05-22 07:33:31.330 Loaded depth data records for ESM20 2020-05-20 from 2020-05-20 18:00:00 to 2020-05-20 20:40:02. | 2020-05-22 07:33:32.006 Loaded depth data records for ESM20 2020-05-20 from 2020-05-20 07:09:42 to 2020-05-20 20:40:02. | 2020-05-22 07:33:33.267 Loaded depth data records for ESM20 2020-05-21 from 2020-05-21 03:29:04 to 2020-05-21 17:00:00. | 2020-05-22 07:33:33.927 Loaded depth data records for ESM20 2020-05-22 from 00:00:00 to 00:00:00. | 2020-05-22 07:33:33.931 ESM20[M] 500 Trades #4 | Study: Display Forex factory calendar news items - V2 (With Alerts) | Making HTTP request. | 2020-05-22 07:33:33.932 Chart: ESM20[M] 500 Trades #4 | Study: Display Forex factory calendar news items - V2 (With Alerts) | Requesting forex factory calendar data from a simplesystemtrading.com server. | 2020-05-22 07:33:33.932 * Market Depth Historical Graph | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-05-22 07:33:33.935 * Market Depth Historical Graph | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-05-22 07:33:33.978 * Market Depth Historical Graph | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-05-22 07:33:34.156 * HD Request # 1 | Downloading Intraday chart data for ESM20 to the file ESM20.scid. Service: cme | 2020-05-22 07:33:35.491 HD Request # 1 | Download start date-time: 2020-05-21 20:59:58.000 | 2020-05-22 07:33:35.492 HD Request # 1 | Using server: ds23.sierracharts.com port 10150 | 2020-05-22 07:33:35.492 Socket (2) | Creating socket. | 2020-05-22 07:33:35.492 Socket (2) | Connecting to IP: 216.1.90.130. | 2020-05-22 07:33:35.492 HD Request # 1 | Setting DTC encoding to Binary VLS | 2020-05-22 07:33:35.770 HD Request # 1 | Sending historical data logon request message. | 2020-05-22 07:33:35.770 HD Request # 1 | Requesting Intraday data. Start date-time: 2020-05-21 20:59:58. Record interval: 1. Symbol: ESM20 | 2020-05-22 07:33:36.346 HD Request # 1 | Decompressing data. | 2020-05-22 07:33:36.470 HD Request # 1 | Receiving Intraday data for ESM20 starting at 2020-05-21 20:59:58 | 2020-05-22 07:33:36.863 Socket (2) | CloseSocket call. | 2020-05-22 07:33:37.112 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-05-22 07:33:37.112 Historical data download thread signaled to stop. | 2020-05-22 07:33:37.112 HD Request # 1 | Timestamp of first Intraday data file record written: 2020-05-21 20:59:58 | 2020-05-22 07:33:37.112 HD Request # 1 | Received 17825 records from 2020-05-21 20:59:58.000 to 2020-05-22 07:33:32.000 (10.6 hours) and wrote 17825 records for ESM20 | 2020-05-22 07:33:37.113 Added 29 Time and Sales records to Intraday data file for ESM20 after download. | 2020-05-22 07:33:37.116 HD Request # 1 | Completion time: 2s | 2020-05-22 07:33:37.121 HD Request # 1 | Intraday data download complete for ESM20. Unique request ID: 1 | 2020-05-22 07:33:37.121 Removing historical data download ID 1. | 2020-05-22 07:33:37.121 Real-time Intraday chart data file updates started for ESM20 | 2020-05-22 07:33:37.121 Opened cached Intraday file: C:\SierraChart\Data\ESM20.scid. Thread ID: 10580 | 2020-05-22 07:33:37.122 Intraday chart data file opened for ESM20 | 2020-05-22 07:33:37.122 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2020-05-22 07:33:37.122 Triggering next historical data download in queue. | 2020-05-22 07:33:37.122 Socket (2) | Socket gracefully closed by remote side. | 2020-05-22 07:33:37.232 Socket (2) | Closed. | 2020-05-22 07:33:37.232 Loaded depth data records for ESM20 2020-05-21 from 2020-05-21 07:29:04 to 2020-05-21 20:59:57. | 2020-05-22 07:33:41.557 Market Depth Historical Graph | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-05-22 07:33:41.583 * Market Depth Historical Graph | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-05-22 07:33:41.728 * Loaded depth data records for ESM20 2020-05-21 from 2020-05-21 07:29:04 to 2020-05-21 20:59:57. | 2020-05-22 07:33:41.996 ESM20[M] 10 Sec #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-05-22 07:33:42.010 Market Depth Historical Graph | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-05-22 07:33:42.024 * Market Depth Historical Graph | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-05-22 07:33:42.178 * Market Depth Historical Graph | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-05-22 07:33:42.454 * Market Depth Historical Graph | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-05-22 07:33:42.719 * Loaded depth data records for ESM20 2020-05-21 from 2020-05-21 07:29:04 to 2020-05-21 20:59:57. | 2020-05-22 07:33:44.144 ESM20[M] 10 Sec #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-05-22 07:33:44.186 Market Depth Historical Graph | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-05-22 07:33:44.207 * Market Depth Historical Graph | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-05-22 07:33:44.320 * Market Depth Historical Graph | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-05-22 07:33:44.442 * |