Support Board
Date/Time: Mon, 25 Nov 2024 07:37:19 +0000
Post From: Alert Manager & Chart display issue.
| [2014-01-16 03:44:10] |
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In response to post #9, we have now tested your Chartbook and observe no problems with scaling and we would not expect there to be any to begin with. None of this really makes sense. One other point regards my reply above, when I say the chart is displayed OK. When you double click on an alert or select an alert and then click the 'Go To Chart' button. It opens the chart at the point the alert occurred and doesn't display any new data since that point. Could this be what is causing the issue?
Is this what this is all about? This is normal behavior. When you use the Go to Chart button when the Alerts Log tab is selected in the Alerts Manager, the chart the alert originated from will be scrolled to the Date-Time the Alert Condition became TRUE at. The chart will be scrolled so that the last bar is at that particular Date-Time. To go to the end of the chart pressed the END key on your keyboard. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-16 03:45:28
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