Support Board
Date/Time: Fri, 07 Feb 2025 01:47:37 +0000
Post From: Attached orders disappearing
| [2020-05-14 10:21:16] |
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You are not using a service from Sierra Chart. You are using CQG! Also, this whole thing is very unusual anyway. We have identified the relevant fields which can cause a problem. So you have the ability to determine what the issue is. We do not know. The reason we developed the Sierra Chart order routing service is to solve all of the problems we see with all of these external services and provide a unified way of doing things. Refer to: Year 2019 for Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |