Support Board
Date/Time: Fri, 07 Feb 2025 00:29:14 +0000
Post From: data not downloading from SC server
[2020-05-11 06:42:07] |
Sierra Chart Engineering - Posts: 104368 |
We do not accept videos: Support Board Posting Information: Do Not Post Videos Unless Requested! We only looked at the video for a few seconds and got reaffirmed as to why we do not accept those. Go to a chart that has a problem and follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |