Login Page - Create Account

Support Board


Date/Time: Thu, 06 Feb 2025 22:34:25 +0000



Post From: v1808: Support Extension Request

[2020-05-08 06:48:39]
Lesmond - Posts: 22
Can you please re-enable connection support for v1808, if possible. I asked for extension of support for "a few more weeks" and it stopped working just after five days. Last time I was connected on May 5th at 10:41 UTC and it was working just fine.

I still need to install all updates on my fresh installation of Windows Embedded Standard 7 and then recompile all dlls in Sierra. I can do all that only on the weekends. Once it's all done I will try out Linux/Wine as well.

Thanks


System Notification Message:

-NOTICE: The Sierra Chart version you are running is no longer supported due to a technical issue with this version, it being incompatible with server services, or it is a version that Sierra Chart support no longer provides support for. A request for the installer to install the latest version has been made. The installer will begin when the download is complete. If there is any problem with the request/download for the installer you can restart it. Refer to Fast Update. Time: 06:41:31 AM

Message Log:

Reading Internal Order ID file. | 2020-05-08 05:10:47
Reading Trade Orders file. | 2020-05-08 05:10:47
Reading Trade Positions and Account Balance file. | 2020-05-08 05:10:47
Listening on UDP port 22904. | 2020-05-08 05:10:47
Software version: 1808 32-bit | 2020-05-08 05:10:47
Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2020-05-08 05:10:47
To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2020-05-08 05:10:47 *
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-05-08 05:10:47
Current selected Data/Trading service: SC Data - All Services | 2020-05-08 05:10:47
Chart Update Interval: 1200 | 2020-05-08 05:10:47
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-05-08 05:10:47
2020-05-08 09:10:47 Local computer time | 2020-05-08 05:10:47
2020-05-08 09:10:47 Local computer time in UTC | 2020-05-08 05:10:47
2020-05-08 05:10:47 Local computer time in SC Time Zone | 2020-05-08 05:10:47
2020-05-08 09:10:38 Server time in UTC | 2020-05-08 05:10:47
Local computer UTC time and Server UTC time difference: 9 seconds. | 2020-05-08 05:10:47
Program path: F:\App\PB\SierraChart1808xp-6\ | 2020-05-08 05:10:47
Data Files path: I:\SierraChart\Data6\ | 2020-05-08 05:10:47
OS Version Number: 5.1 | 2020-05-08 05:10:47
Locale Setting: C | 2020-05-08 05:10:47

Checking for new symbol settings for service code scdataallservices | 2020-05-08 05:10:48
HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2020-05-08 05:10:48
HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 46.4.97.203. | 2020-05-08 05:10:48
Received 5 login tokens. | 2020-05-08 05:10:48
HTTPS www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2020-05-08 05:10:50
HTTPS www.sierrachart.com:443 (5) | Connecting to IP: 46.4.97.203. | 2020-05-08 05:10:50
A request for the latest software update has been made. | 2020-05-08 05:10:51 *
The update is being downloaded in the background. When it is complete, you will be prompted. | 2020-05-08 05:10:51 *
HTTPS www.sierrachart.com:443 (6) | Creating socket. Using TLS 1.2. | 2020-05-08 05:10:51
HTTPS www.sierrachart.com:443 (6) | Connecting to IP: 46.4.97.203. | 2020-05-08 05:10:51
Download for software update has been redirected. Request ID: 1 -> 2 | 2020-05-08 05:10:52
HTTPS login.sierrachart.com:443 (1) | Received socket Close event. | 2020-05-08 05:10:52
HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2020-05-08 05:10:52
HTTPS login.sierrachart.com:443 (1) | Signaling to core to close socket | 2020-05-08 05:10:52
HTTPS login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-05-08 05:10:52
HTTPS login.sierrachart.com:443 (1) | Closed. | 2020-05-08 05:10:52
Symbol settings are up-to-date for scdataallservices | 2020-05-08 05:10:52
HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2020-05-08 05:10:53
HTTPS www.sierrachart.com:443 (2) | Received socket Close event. | 2020-05-08 05:10:53
HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2020-05-08 05:10:53
HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-05-08 05:10:53
HTTPS www.sierrachart.com:443 (2) | Closed. | 2020-05-08 05:10:53
HTTPS www.sierrachart.com:443 (5) | Received socket Close event. | 2020-05-08 05:10:55
HTTPS www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2020-05-08 05:10:55
HTTPS www.sierrachart.com:443 (5) | Signaling to core to close socket | 2020-05-08 05:10:55
HTTPS www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-05-08 05:10:55
HTTPS www.sierrachart.com:443 (5) | Closed. | 2020-05-08 05:10:55
HTTPS www.sierrachart.com:443 (4) | Received socket Close event. | 2020-05-08 05:10:57
HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2020-05-08 05:10:57
HTTPS www.sierrachart.com:443 (4) | Signaling to core to close socket | 2020-05-08 05:10:57
HTTPS www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-05-08 05:10:57
HTTPS www.sierrachart.com:443 (4) | Closed. | 2020-05-08 05:10:57
File has been written to: F:\App\PB\SierraChart1808xp-6\SierraChartFileDownloader.exe. File Size: 6031872 bytes. | 2020-05-08 05:11:00
HTTPS www.sierrachart.com:443 (6) | Received socket Close event. | 2020-05-08 05:11:04
HTTPS www.sierrachart.com:443 (6) | Socket gracefully closed by remote side. | 2020-05-08 05:11:04
HTTPS www.sierrachart.com:443 (6) | Signaling to core to close socket | 2020-05-08 05:11:04
HTTPS www.sierrachart.com:443 (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-05-08 05:11:04
HTTPS www.sierrachart.com:443 (6) | Closed. | 2020-05-08 05:11:04
Date Time Of Last Edit: 2020-05-08 09:17:31