Login Page - Create Account

Support Board


Date/Time: Fri, 07 Feb 2025 00:09:46 +0000



Post From: Trade Fills Using Denali Exchange Data Feed & TT

[2020-05-07 11:51:33]
ged - Posts: 233
From my perspective I have one account with SC (who I've been with for over 8 years).

My account does have two user names. That is the way SC set it up and I like it. It
gives me a little flexibility.

Is my Denali Exchange Data Feed now live and not on any type of delayed basis?

Was the Denali feed delayed or not 'delayed' when I experienced the two slow live trade fills
in the past two days?

If my Denali Data feed was not on a slightly delayed basis over the past two days, then
the issue of the slow fills for those two live trades continues to be a concern.

My Denali Data Feed should not be on an evaluation basis. Please make sure it is working
properly, remove it from the exchange category (which category I never requested), and
now begin billing me for it if it is working properly. If it is not yet working properly
let me know. I don't want to have to test it by entering a live trade.

Thank you for your help. Looking forward to moving ahead with better communications.