Support Board
Date/Time: Fri, 07 Feb 2025 00:04:46 +0000
Post From: Trade Fills Using Denali Exchange Data Feed & TT
| [2020-05-07 03:29:41] |
| ged - Posts: 233 |
|
I just visit the Control Panel in my account to see if things were being corrected. Here is a copy of the last four entries of my account balance page: 2020-04-30 18:30:38 Manual Adjustment - unset -150.25 USD 0.00 USD 2020-04-30 18:29:01 Adjustment: -27 days at Sierra Chart Package 3 . New Usage End Date: 2020-05-14. MT1588271341 150.25 USD 2020-04-30 18:28:30 Refunding 3 out of 12 months. - Refunding Transaction #: SBA26536_1_3_1581379219. SBA26536_1_3_1581379219_REFUND 148.20 USD 150.25 USD 2020-04-30 18:28:30 Adjustment: -252 days at Sierra Chart Package 3 . New Usage End Date: 2020-06-10. SBA26536_1_3_1581379219_REFUND 2.05 USD I had a $150.25 credit on on 4.30.20. Subsequently, again on 4.30.20 a "Manual Adjustment" was made to the account, subtracting mt $150.25 balance, leaving a balance of 0.00 USD. What was the "manual deduction" for? I saw that balance on my account earlier this evening, it was displayed as a positive value. Apparently it has been manually removed. This is perhaps humorous to someone on SC's end, but it is not humorous to me. |