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Date/Time: Thu, 06 Feb 2025 18:53:52 +0000



Post From: Cannot Connect

[2020-05-04 18:28:36]
Sierra Chart Engineering - Posts: 104368
You are getting a permission denied error from Rithmic:

Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2020-05-04 12:24:09.350

Contact your broker for help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing