Support Board
Date/Time: Thu, 06 Feb 2025 17:49:27 +0000
Post From: Denali/TT routing activation problem
| [2020-05-04 10:14:56] |
| User311344 - Posts: 142 |
|
Im in the process of Denali/TT activation as AMP customer with Sierra/Denali paid via AMP. Seems Ive got all possible confirmations including SMS this morning but still getting 10min delayed data and following errors in the log. Unfortunately still no response to my support ticket. ########### SC Futures Order Routing/Data | Connection error: Trade account not exist on trading gateway. ########### Enabled for: Delayed Denali Real-Time Exchange Data Feed. ########### HD Request # 1 | Historical data for ESM20_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. Also # "Your account is not authorized for updating the data feed service." on Denali control Panel # "The Data Feed is not enabled on the account." on Denali Exchanges panel. Please help with this or maybe some action on my side is needed then please advice. Thank you! |