Support Board
Date/Time: Thu, 06 Feb 2025 20:36:21 +0000
Post From: Take profit did not modify
| [2020-05-01 18:27:42] |
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There was an order ID issue affecting some versions when using Transact due to the limited size of a client order identifier on the Transact system. We have implemented a solution for this. Make sure you are running the current version of Sierra Chart. Follow the instructions here to update: Software Download: Fast Update Also a message like this is very unusual: Order modification failed (InternalOrderID) | side error. Internal Order ID: 7911. Service Order ID: 40704879. Symbol: CLM0. Account: 45411 | 2020-05-01 09:02:56.455 * and indicates a critical error involving the identification of whether an order is a buy or sell due to the unusual way that Transact does this. It is a safety check preventing the Side from being incorrectly set. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-06 01:34:24
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