Support Board
Date/Time: Tue, 11 Feb 2025 14:48:17 +0000
Post From: SC Data: second instance data and another broker
| [2020-05-01 18:16:05] |
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We apologize for the delay. We are quite busy and it does take time to do a an analysis of the Message Log. This is the problem: SC Data - All Services | Logon error received from server: Connection limit exceeded. | To resolve this, we need you to update all instances of Sierra Chart to the current version by following the instructions here: Software Download: Fast Update And in the instance connected to Interactive Brokers, select Edit >> Translate Symbols to Current Service: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |