Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 07:50:41 +0000



Post From: Not seeing DOM values for stocks

[2014-01-13 17:17:48]
Sierra Chart Engineering - Posts: 104368
Should the DOM window at least be updating for last trade and BBO? I think it used to but with 1077 opening a DOM window gives the current snapshot but then does not update.
For what symbol are you having trouble with? And post a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log

For the Time and Sales issue, make sure both copies of Sierra Chart are running with Administrator level access:
https://www.sierrachart.com/index.php?l=doc/MultipleServices.html#SharingWithAdminAccess
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-13 17:18:10