Support Board
Date/Time: Thu, 06 Feb 2025 14:57:01 +0000
Post From: Data Halts and Lags
| [2020-04-24 20:55:55] |
| redneck4Christ - Posts: 12 |
|
I sent my logs with a message. Out of 4 charts open, 1 chart displays no candles. The other charts start and stop and are anywhere from 20 minutes to an hour or more behind. Before this mess, I kept a SC chart next to my ToS platform because the SC data was more current than ToS. Here are some of the last lines of the log: Triggering next historical data download in queue. | 2020-04-24 11:58:48.361 Socket (1) | Socket gracefully closed by remote side. | 2020-04-24 11:58:48.411 Socket (1) | Closed. | 2020-04-24 11:58:48.411 SC Data - All Services | Performing periodic download of Intraday data for open Intraday charts not receiving real-time data | 2020-04-24 12:58:47.287 Added historical Intraday data request for ESM20 to the queue. | 2020-04-24 12:58:47.287 Intraday data recording state for symbol ESM20 is set to download 'Pending'. | 2020-04-24 12:58:47.287 Triggering next historical data download in queue. | 2020-04-24 12:58:47.287 HD Request # 12 | Downloading Intraday chart data for ESM20 to the file ESM20.scid. Service: cme | 2020-04-24 12:58:47.287 HD Request # 12 | Download start date-time: 2020-04-24 11:49:21.000 | 2020-04-24 12:58:47.288 HD Request # 12 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2020-04-24 12:58:47.288 Socket (1) | Creating socket. | 2020-04-24 12:58:47.289 Socket (1) | Connecting to IP: 8.18.161.133. | 2020-04-24 12:58:47.289 HD Request # 12 | Setting DTC encoding to Binary VLS | 2020-04-24 12:58:47.417 HD Request # 12 | Sending historical data logon request message. | 2020-04-24 12:58:47.417 HD Request # 12 | Requesting Intraday data. Start date-time: 2020-04-24 11:49:21. Record interval: 0. Symbol: ESM20 | 2020-04-24 12:58:47.924 HD Request # 12 | Decompressing data. | 2020-04-24 12:58:47.985 HD Request # 12 | Receiving Intraday data for ESM20 starting at 2020-04-24 11:49:21 | 2020-04-24 12:58:48.133 HD Request # 12 | Timestamp of first Intraday data file record written: 2020-04-24 11:49:22 | 2020-04-24 12:58:48.263 Socket (1) | CloseSocket call. | 2020-04-24 12:58:48.353 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-04-24 12:58:48.353 Historical data download thread signaled to stop. | 2020-04-24 12:58:48.354 HD Request # 12 | Received 78694 records from 2020-04-24 11:49:21.000 to 2020-04-24 12:49:21.065 (60.0 minutes) and wrote 78686 records for ESM20 | 2020-04-24 12:58:48.355 HD Request # 12 | Completion time: 0s | 2020-04-24 12:58:48.360 HD Request # 12 | Intraday data download complete for ESM20. Unique request ID: 12 | 2020-04-24 12:58:48.360 Removing historical data download ID 12. | 2020-04-24 12:58:48.360 Real-time Intraday chart data file updates started for ESM20 | 2020-04-24 12:58:48.360 Intraday chart data file opened for ESM20 | 2020-04-24 12:58:48.360 HD Request # 12 | Enabling Intraday chart updating for symbol. | 2020-04-24 12:58:48.360 Triggering next historical data download in queue. | 2020-04-24 12:58:48.360 Socket (1) | Socket gracefully closed by remote side. | 2020-04-24 12:58:48.414 Socket (1) | Closed. | 2020-04-24 12:58:48.414 The message log has been sent to support. | 2020-04-24 13:37:50.265 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2020-04-24 13:37:50.265 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2020-04-24 13:37:50.265 Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2020-04-24 13:37:51.484 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | CloseSocket call. | 2020-04-24 13:37:51.726 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-04-24 13:37:51.731 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-04-24 13:37:51.902 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-04-24 13:37:51.902 |
Attachment Deleted.  2020-04-24_13-26-14 Data stalled.png / V - Attached On 2020-04-24 20:55:01 UTC - Size: 191.23 KB - 251 views |