Support Board
Date/Time: Thu, 06 Feb 2025 12:45:24 +0000
Post From: Open Trade Bug
| [2020-04-24 03:50:39] |
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There is definitely something wrong with at least one of the order fills. We want you to re-download the order fills since the start of 2020-04-21. Instructions: Trade Activity Log: Automatically Inserting Missing Order Fills (Automatically inserting missing order fills) This is safe to do with the Sierra Chart Order Routing Service because the full history is there. We had a look at the fills on one of the servers and they are all just fine for your account. If you still see any inaccuracies with the Trade Stats for Charts(Chart Stats), then refer to: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-24 03:52:13
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