Login Page - Create Account

Support Board


Date/Time: Thu, 06 Feb 2025 09:51:09 +0000



Post From: Data/Server Issues

[2020-04-21 23:48:51]
Sierra Chart Engineering - Posts: 104368
We see you are using Rithmic. Please take our advice and discontinue Rithmic. If you want a refund we will do that but we can see your account is is expiring at the end of the month. We absolutely do not advise at all users use Rithmic with Sierra Chart. We have fully discontinued support for Rithmic.

Based on what you described this is simple going to be a Rithmic specific issue.

This is the service we recommend:
Sierra Chart / Trading Technologies Futures Order Routing Service

If you are using Rithmic for purposes other than live trading then use this solution:
Simulated Futures Trading Service

If Rithmic is your only possibility, then please discontinue Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-21 23:49:26