Support Board
Date/Time: Thu, 06 Feb 2025 13:05:49 +0000
Post From: Data Feed Issue Caused by Error Filtering
| [2020-04-20 17:45:21] |
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There definitively is no missing data. And it makes no sense there would be a lag either from the server. The lag and historical data issue must be specific to your connection. There is nothing broken at all with the data feed itself. There is no packet loss and the servers are running with next to no load. This is the chart: http://www.sierrachart.com/image.php?Image=1587404504794.png We are watching this data feed on the other side of the world. It is fast and stable. We checked all three servers. Immediate connectivity to them. No historical data issues. No lag. In regards to the missing historical data, follow these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-20 17:46:09
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