Support Board
Date/Time: Thu, 06 Feb 2025 09:45:59 +0000
Post From: Can not connect to data feeed
| [2020-04-19 04:56:23] |
| User982025 - Posts: 5 |
|
I just did DELL updates as well as Installed the newest version of Sierra. I don't know if either of these action has affected my ability to connect to my data, but all of sudden I can not connect. Log below. Reading Internal Order ID file. | 2020-04-19 00:52:10.272 Reading Trade Orders file. | 2020-04-19 00:52:10.493 Reading Trade Positions file. | 2020-04-19 00:52:10.493 Reading Account Balance file. | 2020-04-19 00:52:10.494 UDPListener (1268). Port 22904 | Listening on UDP port 22904. | 2020-04-19 00:52:10.527 Software version: 2088 64-bit | 2020-04-19 00:52:10.527 Primary Thread ID: 12348 | 2020-04-19 00:52:10.527 Usage end date: 2020-05-03 | 2020-04-19 00:52:10.527 Enabled for: Advanced Features 2. | 2020-04-19 00:52:10.527 Enabled for: Sierra Chart Historical Data Service. | 2020-04-19 00:52:10.527 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-04-19 00:52:10.527 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-04-19 00:52:10.527 Current selected Data/Trading service: CTS T4 FIX | 2020-04-19 00:52:10.527 Custom symbol settings values: enabled | 2020-04-19 00:52:10.527 Chart Update Interval: 500 | 2020-04-19 00:52:10.527 Intraday Data Storage Time Unit: 0 | 2020-04-19 00:52:10.527 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-04-19 00:52:10.527 2020-04-19 00:52:10 Local computer time | 2020-04-19 00:52:10.527 2020-04-19 04:52:10 Local computer time in UTC | 2020-04-19 00:52:10.527 2020-04-19 00:52:10 Local computer time in SC Time Zone | 2020-04-19 00:52:10.527 2020-04-19 04:52:11 Server time in UTC | 2020-04-19 00:52:10.527 Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-04-19 00:52:10.528 Program path: C:\SierraChart\ | 2020-04-19 00:52:10.528 Data Files path: C:\SierraChart\Data\ | 2020-04-19 00:52:10.528 OS Version Number: 10.0 | 2020-04-19 00:52:10.528 Locale Setting: C | 2020-04-19 00:52:10.528 DLLs: ThirtyMinOpenHighlight_64.dll, TraderSmarts.dll, TraderSmarts_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, VolumeComparison_64.dll, VolumeTickerComparison_64.dll | 2020-04-19 00:52:10.529 Checking for new symbol settings. Requested symbol settings MD5 for service code cts. Request ID: 1. | 2020-04-19 00:52:10.550 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-04-19 00:52:10.572 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-04-19 00:52:10.684 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-04-19 00:52:10.684 Received 5 login tokens. | 2020-04-19 00:52:10.910 Symbol settings MD5 received. Request ID: 1. | 2020-04-19 00:52:11.025 Symbol settings are up-to-date for cts. | 2020-04-19 00:52:11.025 Files to Open on Start up | Opening file: ExampleChartbook.cht | 2020-04-19 00:52:14.063 US30 30 Min #3 | Reloading chart. | 2020-04-19 00:52:14.107 USOil 30 Min #4 | Reloading chart. | 2020-04-19 00:52:14.142 Using SC exchange feed2. Symbol: ES.######00.CME_Eq | 2020-04-19 00:52:14.166 ES.20200600.CME_Eq 30 Min #5 | Reloading chart. | 2020-04-19 00:52:14.167 Using SC exchange feed2. Symbol: ES.######00.CME_Eq | 2020-04-19 00:52:14.187 ES.20200600.CME_Eq #9 | Reloading chart. | 2020-04-19 00:52:14.188 Using SC exchange feed2. Symbol: ES.######00.CME_Eq | 2020-04-19 00:52:14.213 ES.20200600.CME_Eq 5 Min #10 | Reloading chart. | 2020-04-19 00:52:14.214 Using SC exchange feed2. Symbol: MES.######00.CME_Eq | 2020-04-19 00:52:14.248 MES.20191200.CME_Eq 30 Min #11 | Reloading chart. | 2020-04-19 00:52:14.249 Using SC exchange feed2. Symbol: ES.######00.CME_Eq | 2020-04-19 00:52:14.268 ES.20191200.CME_Eq 30 Min #13 | Reloading chart. | 2020-04-19 00:52:14.270 Using Bid/Ask average for last trade price for US30 | 2020-04-19 00:52:14.590 Starting DelayedDownloadMonitoringTimer | 2020-04-19 00:52:14.590 Starting HDTimeoutTimer | 2020-04-19 00:52:14.590 Added historical Intraday data request for US30 to the queue. | 2020-04-19 00:52:14.590 Intraday data recording state for symbol US30 is set to download 'Pending'. | 2020-04-19 00:52:14.590 Triggering next historical data download in queue. | 2020-04-19 00:52:14.591 HD Request # 1 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2020-04-19 00:52:14.592 HD Request # 1 | Download start date-time: 2020-04-17 16:15:00.000 | 2020-04-19 00:52:14.592 HD Request # 1 | Using server: ds4.sierracharts.com port 10150 | 2020-04-19 00:52:14.592 Socket (1) | Creating socket. | 2020-04-19 00:52:14.600 Socket (1) | Connecting to IP: 192.81.56.146. | 2020-04-19 00:52:14.600 Using Bid/Ask average for last trade price for USOil | 2020-04-19 00:52:14.640 Added historical Intraday data request for USOil to the queue. | 2020-04-19 00:52:14.640 Intraday data recording state for symbol USOil is set to download 'Pending'. | 2020-04-19 00:52:14.640 Triggering next historical data download in queue. | 2020-04-19 00:52:14.640 Using SC exchange feed2. Symbol: ES.######00.CME_Eq | 2020-04-19 00:52:14.657 HD Request # 1 | Setting DTC encoding to Binary VLS | 2020-04-19 00:52:14.688 HD Request # 1 | Sending historical data logon request message. | 2020-04-19 00:52:14.688 Using SC exchange feed2. Symbol: MES.######00.CME_Eq | 2020-04-19 00:52:14.757 Using SC exchange feed2. Symbol: ES.######00.CME_Eq | 2020-04-19 00:52:14.773 HD Request # 1 | Requesting Intraday data. Start date-time: 2020-04-17 16:15:00. Record interval: 0. Symbol: US30 | 2020-04-19 00:52:15.289 Socket (1) | CloseSocket call. | 2020-04-19 00:52:15.336 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-04-19 00:52:15.336 HD Request # 1 | Error downloading historical Intraday data for US30. File Error: Date-time is beyond last record in file. | 2020-04-19 00:52:15.336 Historical data download thread signaled to stop. | 2020-04-19 00:52:15.336 HD Request # 1 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for US30 | 2020-04-19 00:52:15.337 HD Request # 1 | Completion time: 0s | 2020-04-19 00:52:15.337 HD Request # 1 | Intraday data download complete for US30. Unique request ID: 1 | 2020-04-19 00:52:15.337 Removing historical data download ID 1. | 2020-04-19 00:52:15.337 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2020-04-19 00:52:15.337 Triggering next historical data download in queue. | 2020-04-19 00:52:15.337 HD Request # 2 | Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm | 2020-04-19 00:52:15.337 HD Request # 2 | Download start date-time: 2020-04-17 16:44:59.000 | 2020-04-19 00:52:15.337 HD Request # 2 | Using server: ds3.sierracharts.com port 10149 | 2020-04-19 00:52:15.337 Socket (2) | Creating socket. | 2020-04-19 00:52:15.338 Socket (2) | Connecting to IP: 65.182.172.42. | 2020-04-19 00:52:15.338 Socket (1) | Socket gracefully closed by remote side. | 2020-04-19 00:52:15.374 Socket (1) | Closed. | 2020-04-19 00:52:15.374 HD Request # 2 | Setting DTC encoding to Binary VLS | 2020-04-19 00:52:15.466 HD Request # 2 | Sending historical data logon request message. | 2020-04-19 00:52:15.466 HD Request # 2 | Requesting Intraday data. Start date-time: 2020-04-17 16:44:59. Record interval: 0. Symbol: USOil | 2020-04-19 00:52:15.533 HD Request # 2 | Decompressing data. | 2020-04-19 00:52:15.595 HD Request # 2 | Receiving Intraday data for USOil starting at 2020-04-17 16:44:59 | 2020-04-19 00:52:15.595 Socket (2) | CloseSocket call. | 2020-04-19 00:52:15.595 HD Request # 2 | Historical data for USOil is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2020-04-19 00:52:15.595 Historical data download thread signaled to stop. | 2020-04-19 00:52:15.595 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-04-19 00:52:15.595 HD Request # 2 | Received 2 records from 2020-04-17 16:44:59.000 to 2020-04-17 16:44:59.001 (0.0 seconds) and wrote 0 records for USOil | 2020-04-19 00:52:15.595 HD Request # 2 | Completion time: 0s | 2020-04-19 00:52:15.595 HD Request # 2 | Intraday data download complete for USOil. Unique request ID: 2 | 2020-04-19 00:52:15.595 Removing historical data download ID 2. | 2020-04-19 00:52:15.595 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2020-04-19 00:52:15.595 Triggering next historical data download in queue. | 2020-04-19 00:52:15.595 Socket (2) | Socket gracefully closed by remote side. | 2020-04-19 00:52:15.653 Socket (2) | Closed. | 2020-04-19 00:52:15.653 CTS T4 FIX | Connecting to CTS Live server fix.t4login.com:10443 | 2020-04-19 00:52:16.308 CTS T4 FIX | Firm: 895 | 2020-04-19 00:52:16.308 CTS FIX socket (1) | Creating socket. Using TLS 1.0. | 2020-04-19 00:52:16.365 CTS FIX socket (1) | Connecting to IP: 69.44.110.106. | 2020-04-19 00:52:16.365 ES.20200600.CME_Eq 5 Min #10 | StartDateTimeForLoadingOrderFills: 2020-04-17 16:15:00 | 2020-04-19 00:52:16.765 CTS FIX socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-04-19 00:52:18.823 * CTS FIX socket (1) | CloseSocket call. | 2020-04-19 00:52:18.823 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2020-04-19 00:52:18.823 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-04-19 00:52:18.823 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-04-19 00:52:18.823 CTS FIX socket (1) | Closed. | 2020-04-19 00:52:18.823 CTS T4 FIX | Disconnected. | 2020-04-19 00:52:18.840 CTS T4 FIX | Connecting to CTS Live server fix.t4login.com:10443 | 2020-04-19 00:52:26.338 CTS T4 FIX | Firm: 895 | 2020-04-19 00:52:26.338 CTS FIX socket (1) | Creating socket. Using TLS 1.0. | 2020-04-19 00:52:26.394 CTS FIX socket (1) | Connecting to IP: 74.201.6.106. | 2020-04-19 00:52:26.394 CTS FIX socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-04-19 00:52:28.647 * CTS FIX socket (1) | CloseSocket call. | 2020-04-19 00:52:28.647 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2020-04-19 00:52:28.647 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-04-19 00:52:28.647 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-04-19 00:52:28.647 CTS FIX socket (1) | Closed. | 2020-04-19 00:52:28.647 CTS T4 FIX | Disconnected. | 2020-04-19 00:52:28.664 |