Support Board
Date/Time: Thu, 06 Feb 2025 10:22:11 +0000
Post From: Setting Up Denali Exchange Data Feed (Using Amp), etc
| [2020-04-17 12:19:57] |
| ged - Posts: 233 |
|
Received an email from Amp last night saying "Platform setup has been completed for: (Acct #) You will receive an email shortly with your Live Trading Credentials". However, no Trading Credentials have arrived from Amp. I went in to my client portal this morning on Amp. It looks like they are trying to set me up with CQG. Still no trading credentials. My main concern right now is that Amp seems confused/mistaken about my account. It is tough for me to communicate with them. Their "Chat" help is slow, awkward and it times out. I had a good session yesterday with SC Support and I thought things were about ready to go, but unfortunately is not the case. Anything you can do to intercede with Amp and get the proper process completed will be appreciated. |