Support Board
Date/Time: Thu, 06 Feb 2025 07:53:42 +0000
Post From: trading future options S&P500
| [2020-04-16 21:26:53] |
| User691398 - Posts: 27 |
|
I am trying to get options chain but is not working attached is the message log Software version: 2083 64-bit | 2020-04-16 17:14:17.008 Primary Thread ID: 1060 | 2020-04-16 17:14:17.008 Usage end date: 2020-06-08 | 2020-04-16 17:14:17.008 Enabled for: Advanced Features 2. | 2020-04-16 17:14:17.008 Enabled for: Sierra Chart Historical Data Service. | 2020-04-16 17:14:17.008 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-04-16 17:14:17.008 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-04-16 17:14:17.008 Enabled for exchange2: CME | 2020-04-16 17:14:17.008 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-04-16 17:14:17.008 Current selected Data/Trading service: Interactive Brokers | 2020-04-16 17:14:17.008 Custom symbol settings values: disabled | 2020-04-16 17:14:17.008 Chart Update Interval: 40 | 2020-04-16 17:14:17.008 Intraday Data Storage Time Unit: 0 | 2020-04-16 17:14:17.008 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-04-16 17:14:17.008 2020-04-16 17:14:17 Local computer time | 2020-04-16 17:14:17.008 2020-04-16 21:14:17 Local computer time in UTC | 2020-04-16 17:14:17.008 2020-04-16 17:14:17 Local computer time in SC Time Zone | 2020-04-16 17:14:17.008 2020-04-16 12:14:52 Server time in UTC | 2020-04-16 17:14:17.008 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-04-16 17:14:17.008 Program path: C:\SierraChart\SierraChartIB\ | 2020-04-16 17:14:17.008 Data Files path: C:\SierraChart\SierraChartIB\Data\ | 2020-04-16 17:14:17.008 OS Version Number: 10.0 | 2020-04-16 17:14:17.009 Locale Setting: C | 2020-04-16 17:14:17.009 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll, VCValueLevels.dll | 2020-04-16 17:14:17.009 Using SC exchange feed2. Symbol: ~.FUT_OPT.CME | 2020-04-16 17:14:48.561 E4CJ20 C3050.FUT_OPT.CME 1 Min #7 | Reloading chart. | 2020-04-16 17:14:48.561 E4CJ20 C3050.FUT_OPT.CME 1 Min #7 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartIB\Data\E4CJ20 C3050.FUT_OPT.CME.scid | 2020-04-16 17:14:48.569 Using -BID_ASK_TRADE_SYNC recording mode for E4CJ20 C3050.FUT_OPT.CME | 2020-04-16 17:14:48.603 Using SC exchange feed2. Symbol: ~.FUT_OPT.CME | 2020-04-16 17:14:48.603 Mapping E4CJ20 C3050.FUT_OPT.CME to E4CJ20 C3050.FUT_OPT.CME. Service code: cme | 2020-04-16 17:14:48.603 SC Data - All Services | Starting real-time market data updates for: E4CJ20 C3050.FUT_OPT.CME (E4CJ20 C3050.FUT_OPT.CME). ID: 30 Service code: cme | 2020-04-16 17:14:48.603 SC Data - All Services | Requesting security definition data for: E4CJ20 C3050.FUT_OPT.CME (E4CJ20 C3050.FUT_OPT.CME). ID: 30 | 2020-04-16 17:14:48.603 Using SC exchange feed2. Symbol: ~.FUT_OPT.CME | 2020-04-16 17:14:48.603 Added historical Intraday data request for E4CJ20 C3050.FUT_OPT.CME to the queue. | 2020-04-16 17:14:48.603 Intraday data recording state for symbol E4CJ20 C3050.FUT_OPT.CME is set to download 'Pending'. | 2020-04-16 17:14:48.603 Triggering next historical data download in queue. | 2020-04-16 17:14:48.603 Delaying start of download for E4CJ20 C3050.FUT_OPT.CME | 2020-04-16 17:14:48.604 Symbol Error - E4CJ20 C3050.FUT_OPT.CME is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2020-04-16 17:14:48.692 SC Data - All Services | Received security definition for symbol E4CJ20 C3050.FUT_OPT.CME | 2020-04-16 17:14:48.693 Using SC exchange feed2. Symbol: ~.FUT_OPT.CME | 2020-04-16 17:14:48.744 E4CJ20 C3050.FUT_OPT.CME[M] 1 Min #7 | Reloading chart. | 2020-04-16 17:14:48.746 E4CJ20 C3050.FUT_OPT.CME[M] 1 Min #7 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartIB\Data\E4CJ20 C3050.FUT_OPT.CME.scid | 2020-04-16 17:14:48.761 HD Request # 178 | Downloading Intraday chart data for E4CJ20 C3050.FUT_OPT.CME to the file E4CJ20 C3050.FUT_OPT.CME.scid. Service: cme | 2020-04-16 17:14:53.054 Compressing file: C:\SierraChart\SierraChartIB\Data\E4CJ20 C3050.FUT_OPT.CME.scid. This may take a while. | 2020-04-16 17:14:53.055 HD Request # 178 | Download start date-time: 2019-10-13 17:14:53.000 | 2020-04-16 17:14:53.055 HD Request # 178 | Using server: ds22.sierracharts.com port 10150 | 2020-04-16 17:14:53.055 Socket (7) | Creating socket. | 2020-04-16 17:14:53.055 Socket (7) | Connecting to IP: 208.185.224.129. | 2020-04-16 17:14:53.056 HD Request # 178 | Setting DTC encoding to Binary VLS | 2020-04-16 17:14:53.181 HD Request # 178 | Sending historical data logon request message. | 2020-04-16 17:14:53.181 HD Request # 178 | Requesting Intraday data. Start date-time: 2019-10-13 17:14:53. Record interval: 0. Symbol: E4CJ20 C3050.FUT_OPT.CME | 2020-04-16 17:14:53.663 HD Request # 178 | Decompressing data. | 2020-04-16 17:14:53.723 HD Request # 178 | Receiving Intraday data for E4CJ20 C3050.FUT_OPT.CME starting at 2020-03-30 11:02:34 | 2020-04-16 17:14:53.723 Socket (7) | CloseSocket call. | 2020-04-16 17:14:53.725 Socket (7) | Shutdown started. Waiting for graceful close. | 2020-04-16 17:14:53.725 Historical data download thread signaled to stop. | 2020-04-16 17:14:53.726 HD Request # 178 | Timestamp of first Intraday data file record written: 2020-03-30 11:02:34 | 2020-04-16 17:14:53.726 HD Request # 178 | Received 13 records from 2020-03-30 11:02:34.000 to 2020-04-15 11:00:32.000 (16.0 days) and wrote 13 records for E4CJ20 C3050.FUT_OPT.CME | 2020-04-16 17:14:53.727 HD Request # 178 | Completion time: 0s | 2020-04-16 17:14:53.752 HD Request # 178 | Intraday data download complete for E4CJ20 C3050.FUT_OPT.CME. Unique request ID: 181 | 2020-04-16 17:14:53.752 Removing historical data download ID 181. | 2020-04-16 17:14:53.752 Real-time Intraday chart data file updates started for E4CJ20 C3050.FUT_OPT.CME | 2020-04-16 17:14:53.752 Intraday chart data file opened for E4CJ20 C3050.FUT_OPT.CME | 2020-04-16 17:14:53.752 HD Request # 178 | Enabling Intraday chart updating for symbol. | 2020-04-16 17:14:53.752 Triggering next historical data download in queue. | 2020-04-16 17:14:53.752 Socket (7) | Socket gracefully closed by remote side. | 2020-04-16 17:14:53.786 Socket (7) | Closed. | 2020-04-16 17:14:53.786 |