Support Board
Date/Time: Thu, 06 Feb 2025 07:57:41 +0000
Post From: Problem with the orders!
| [2020-04-16 08:13:24] |
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Clearly something has changed with the FXCM FIX service. There have been no changes on the Sierra Chart side. We have to ask them about this and do some testing. At this point, contact FXCM and close out your Positions and do not do any further trading from Sierra Chart. This may take us a couple of days to figure this out. We are going to reset the FIX connection to FXCM now so you see the correct Positions but please do not do any further trading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |