Support Board
Date/Time: Thu, 06 Feb 2025 07:17:27 +0000
Post From: Since yesterday the starting process of SC takes for ever
| [2020-04-15 12:22:45] |
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We looked into this, and another user reported an issue like this but this is not anything new. There is a problem where the Historical Daily data files for continuous futures contract charts are being updated from the remote server in the main instance of Sierra Chart, when the continuous futures contract option is being used in a sub instance. We have now fixed this issue in prerelease version 2086. Update to that version. However, you are also showing some invalid price data in the screenshots. You need to re-download the data for the continuous futures contract in the main instance, not a sub instance, to clear that issue. Instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |