Support Board
Date/Time: Mon, 25 Nov 2024 06:49:24 +0000
Post From: $TICK realitime datafeed form SC is slow
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We apologize for this. We have come to realize this is actually caused by a firewall issue in the data center. This will be taken care of in the next couple of days. It has to do with when there is a very small amount of data being transmitted to a particular user. The firewall is apparently just blocking it. We have switched the connections over to another data center. $TICK should be working for you now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-10 16:38:10
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