Support Board
Date/Time: Thu, 06 Feb 2025 04:47:30 +0000
Post From: IB not working
| [2020-04-10 07:48:22] |
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You give the impression there is some problem on the Sierra Chart side and claim other programs do not have a problem. This is not a correct representation at all. The issue is quite clear: Message from IB: No market data during competing live session. IB Error Code: 10197. Request ID: 2. Symbol: ZN-202006-ECBOT. | 2020-04-09 16:34:23.142
HD Request # 8 | Message from IB: Historical Market Data Service error message:Trading TWS session is connected from a different IP address. IB Error Code: 162. Request ID: 200002. | 2020-04-09 16:34:35.167 Contact Interactive Brokers. Other platforms I use have no problem. Why did you say this? This is point-blank untrue! It could not have been receiving data from TWS based upon the error conditions given above.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-10 11:11:10
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