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Date/Time: Thu, 06 Feb 2025 03:38:19 +0000



Post From: Real Time Data Not working

[2020-04-09 17:38:27]
Sierra Chart Engineering - Posts: 104368
I have account with IB for the lower data fees and even re-logged into that.
Yes this is what you need to do, but still we do not see an indication that this occurred. Make sure you are connecting to your live Interactive Brokers account.

First thing we want you to do is to update to the latest version:
Software Download: Fast Update

After the update, follow the instructions here :
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-09 17:38:44