Login Page - Create Account

Support Board


Date/Time: Thu, 06 Feb 2025 03:02:58 +0000



Post From: Notice: Exception/Stability Issue

[2020-04-09 01:07:56]
Sierra Chart Engineering - Posts: 104368
Over the last 3 weeks, we have had several reports of users encountering exceptions in the Message Log and some stability issues in some cases. This has concerned us but as of this point we have not been able to determine what the problem has been or been able to reproduce.

During testing we did encounter a problem involving Study Collections. So we are looking into that now and we will resolve and we will have a new release out today. We expect the issue is related to this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-10 01:22:25