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Date/Time: Wed, 05 Feb 2025 22:59:01 +0000



Post From: Denali feed disconnected 10:06 CT

[2020-03-31 05:00:18]
Sierra Chart Engineering - Posts: 104368
All servers were up and running. There was a loss of Internet connectivity between the London data center and the Chicago Equinix data center.

If we continue to see this, we would have to go to a different data center.

Also the particular type of condition that developed is not something that would normally mean that there should be a failover.


Going forward, could you implement a working failover if LON gets disconnected and could not be reconnected in the next attempt?
This is already the case, but there was not a connection issue from your side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2020-03-31 05:01:11