Login Page - Create Account

Support Board


Date/Time: Wed, 05 Feb 2025 23:12:52 +0000



Post From: Denali feed disconnected 10:06 CT

[2020-03-30 17:00:28]
Sierra Chart Engineering - Posts: 104368
Well clearly we can see that the connection between the London relay and the primary server was lost momentarily. We will examine this later today.


I am connected to London Gateway which should had made a failover.
There would be no failover in this case on the Sierra Chart side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing