Support Board
Date/Time: Thu, 28 Nov 2024 00:43:55 +0000
Post From: Wrong Trade Position Quantity
| [2020-03-21 07:43:11] |
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User has been called. One issue we observed, was a very long Trade Activity query time of 150 seconds for one particular query. This may have been something which was leading to the problem indirectly since other queries which would be necessary to report a Simulated Trade Position in the chart were not completing during that time. We do not know what that query was for. We converted the older Trade Activity file naming format using Global Settings >> Convert Trade Activity Format . If there is a further problem look at the Trade >> Trade Service Log for long query times. We will then see why that is happening. The other issue related to not being able to leave Trade Simulation Mode was that Sierra Chart was not set to use Interactive Brokers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-26 18:20:18
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