Support Board
Date/Time: Wed, 05 Feb 2025 15:04:33 +0000
Post From: CHARTS FREEZING
| [2020-03-17 03:10:17] |
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If you are dealing with an issue where the Sierra Chart user interface is nonresponsive/frozen at times, then refer to this video we have released: https://www.sierrachart.com/Videos/Improving_Sierra_Chart_Performance.mp4 Also refer to this help topic: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often What exchanges do you trade through Interactive Brokers so we can make recommendations in regards to data feeds and order routing? Interactive Brokers has a substandard data feed and we do not recommend using it. It creates a support impression for Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-17 03:11:21
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