Support Board
Date/Time: Mon, 25 Nov 2024 08:04:51 +0000
Post From: Continuous Futures Contract issue
| [2014-01-07 18:24:17] |
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Version 1073 has been released. We apologize for the delay. If you still have difficulty, let us know. But our testing shows that this should work properly now for CTS T4. However, there are going to be cases, where a re-download could occur where there is insufficient data obtained from the particular data or trading service. We do not expect this would be the case with CTS T4. This could be the case when using Interactive Brokers and you are not using the Sierra Chart data feed. So there are some trading service data feeds, which are just not acceptable to be used with the Continuous Futures Contract feature in Sierra Chart. If there does to continue to be a re-download problem, we will think about how to solve this. The reason this occurs is because Sierra Chart makes sure the necessary data for the chart is downloaded, and if not it will be downloaded. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-07 18:25:39
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