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Date/Time: Mon, 25 Nov 2024 05:18:52 +0000



Post From: Connection to IB disconnecting

[2014-01-07 16:49:05]
Sierra Chart Engineering - Posts: 104368
You really need to contact Interactive Brokers about this:
Message from IB: Connectivity between IB and Trader Workstation has been lost.. IB Error Code: 1100. Request ID: -1. | 2014-01-07 16:06:22
Message from IB: Connectivity between IB and Trader Workstation has been restored - data maintained.. IB Error Code: 1102. Request ID: -1. | 2014-01-07

However, the Sierra Chart data feeds should stay connected while you have lost connectivity to Trader Workstation so long as you do not select File >> Disconnect. We will see why they did not according to this log and resolve that.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing